Update legal pages with contact details, location handling, and alert channels
- Expand privacy policy with detailed location-use explanations: search-only, shareable links, and saved location
This commit is contained in:
@@ -27,7 +27,8 @@
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For aggregated usage metrics we run our own self-hosted instance of
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For aggregated usage metrics we run our own self-hosted instance of
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<strong>Umami Analytics</strong>, which is <strong>cookieless</strong> — it does
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<strong>Umami Analytics</strong>, which is <strong>cookieless</strong> — it does
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not set any cookies, does not use device fingerprinting, and does not track you across
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not set any cookies, does not use device fingerprinting, and does not track you across
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sites. Because no personal data is collected, no consent is required.
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sites. It does not store information that identifies you as an individual, so no consent
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is required.
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</p>
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</p>
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<div class="overflow-x-auto">
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<div class="overflow-x-auto">
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@@ -56,12 +57,6 @@
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<tr>
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<tr>
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<td class="border border-zinc-300 px-3 py-2 font-mono text-xs">remember_web_*</td>
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<td class="border border-zinc-300 px-3 py-2 font-mono text-xs">remember_web_*</td>
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<td class="border border-zinc-300 px-3 py-2">"Remember me" — keeps you signed in across browser restarts if you tick the box at login.</td>
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<td class="border border-zinc-300 px-3 py-2">"Remember me" — keeps you signed in across browser restarts if you tick the box at login.</td>
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<td class="border border-zinc-300 px-3 py-2">Up to 5 years</td>
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<td class="border border-zinc-300 px-3 py-2">Essential</td>
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</tr>
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<tr>
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<td class="border border-zinc-300 px-3 py-2 font-mono text-xs">fa_location</td>
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<td class="border border-zinc-300 px-3 py-2">Stores your most recent postcode search so we can show local prices on return visits without re-querying.</td>
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<td class="border border-zinc-300 px-3 py-2">30 days</td>
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<td class="border border-zinc-300 px-3 py-2">30 days</td>
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<td class="border border-zinc-300 px-3 py-2">Essential</td>
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<td class="border border-zinc-300 px-3 py-2">Essential</td>
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</tr>
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</tr>
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@@ -70,19 +65,19 @@
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</div>
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</div>
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<p class="text-sm text-zinc-600">
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<p class="text-sm text-zinc-600">
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If we add a marketing or advertising tool in future, a Marketing row will be added to the
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If we add a non-essential cookie in future (for example, a marketing or advertising
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table above and your consent will be requested before it loads.
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tool), we will add it to the table above and request your consent before it loads.
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</p>
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</p>
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</section>
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</section>
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<section class="space-y-3">
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<section class="space-y-3">
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<h2 class="font-display text-2xl font-bold text-zinc-900">3. Your choices</h2>
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<h2 class="font-display text-2xl font-bold text-zinc-900">3. Your choices</h2>
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<p>
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<p>
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Because we currently only use essential cookies, there is nothing to opt in or out of
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Because we currently use only essential cookies, there is nothing to opt in or out of
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on FuelAlert at this time. If we add non-essential cookies in future (for example,
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on FuelAlert at this time. If we introduce non-essential cookies in future (for example,
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analytics or marketing), we will present a consent banner and you will be able to
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analytics or marketing), we will ask for your consent first and give you a way to accept,
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accept, reject, or customise your choice. We will not set non-essential cookies before
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reject, or customise your choice. We will not set non-essential cookies before you have
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you have given consent.
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given consent.
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</p>
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</p>
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<p>
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<p>
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All major browsers also let you view, block, or delete cookies. The ICO publishes
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All major browsers also let you view, block, or delete cookies. The ICO publishes
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@@ -28,11 +28,41 @@
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<h3 class="font-semibold text-zinc-900">Account data</h3>
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<h3 class="font-semibold text-zinc-900">Account data</h3>
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<p>Your email address, a hashed password, and the date you created your account.</p>
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<p>Your email address, a hashed password, and the date you created your account.</p>
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<h3 class="font-semibold text-zinc-900">Contact data for alerts</h3>
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<p>
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If you opt in to WhatsApp or SMS alerts, your mobile phone number. We collect it only to
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send the alerts you have requested, and only after you confirm the number through an
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opt-in step.
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</p>
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<h3 class="font-semibold text-zinc-900">Location data</h3>
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<h3 class="font-semibold text-zinc-900">Location data</h3>
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<p>
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<p>
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Postcodes or place names you search for. With your permission, your device's precise
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We use location only to show you fuel prices near you, and only when you ask us to. We
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location to find nearby stations. Derived approximate location used to query our database.
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never track your location in the background. Location reaches us in the following ways:
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</p>
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</p>
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<ul class="list-disc space-y-1 pl-6">
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<li>
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<strong>Searching nearby (everyone).</strong> When you use "find prices near me",
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your browser asks your permission to share your device location. We use the
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coordinates to find nearby stations. We do not store your precise coordinates. For
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anonymous usage statistics (for example, "stations checked this week") we record
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searches only at approximately 1 km precision, together with a one-way hashed
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version of your IP address that cannot be reversed to identify you.
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</li>
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<li>
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<strong>Shareable search links.</strong> Search results can be shared or bookmarked
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as a web link. To make this work, your filters and an approximate location are
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included in the link's web address. Location in links is rounded to roughly
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street-level precision rather than your exact position. Anyone you share a link with
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can see the approximate location it contains.
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</li>
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<li>
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<strong>Saved location (registered users).</strong> If you provide a postcode, we
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convert it to approximate coordinates and store this against your account so we can
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show your local prices without you re-entering it. You can change or remove it in
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your account settings, and it is deleted when you delete your account.
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</li>
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</ul>
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<h3 class="font-semibold text-zinc-900">Payment data</h3>
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<h3 class="font-semibold text-zinc-900">Payment data</h3>
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<p>
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<p>
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@@ -63,9 +93,12 @@
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<p>We process your personal data under the following bases of UK GDPR Article 6:</p>
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<p>We process your personal data under the following bases of UK GDPR Article 6:</p>
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<ul class="list-disc space-y-1 pl-6">
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<ul class="list-disc space-y-1 pl-6">
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<li><strong>Account creation and service delivery</strong> — contract (Art. 6(1)(b)).</li>
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<li><strong>Account creation and service delivery</strong> — contract (Art. 6(1)(b)).</li>
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<li><strong>Sending the alerts you configure, including by email, WhatsApp, SMS or push</strong> — contract (Art. 6(1)(b)).</li>
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<li><strong>Finding stations near you on request (device location)</strong> — consent (Art. 6(1)(a)), given through your browser's location permission and withdrawable at any time.</li>
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<li><strong>Storing your saved location as a registered user</strong> — contract (Art. 6(1)(b)).</li>
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<li><strong>Payment processing</strong> — contract (Art. 6(1)(b)).</li>
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<li><strong>Payment processing</strong> — contract (Art. 6(1)(b)).</li>
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<li><strong>Security and fraud prevention</strong> — legitimate interests (Art. 6(1)(f)).</li>
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<li><strong>Security and fraud prevention</strong> — legitimate interests (Art. 6(1)(f)).</li>
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<li><strong>Analytics and product improvement</strong> — legitimate interests, with opt-out via our cookie banner where applicable.</li>
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<li><strong>Aggregated, non-identifying analytics and product improvement</strong> — legitimate interests (Art. 6(1)(f)).</li>
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<li><strong>Marketing emails</strong> — consent (Art. 6(1)(a)). You can withdraw consent at any time.</li>
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<li><strong>Marketing emails</strong> — consent (Art. 6(1)(a)). You can withdraw consent at any time.</li>
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</ul>
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</ul>
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</section>
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</section>
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@@ -74,10 +107,11 @@
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<h2 class="font-display text-2xl font-bold text-zinc-900">4. How we use your data</h2>
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<h2 class="font-display text-2xl font-bold text-zinc-900">4. How we use your data</h2>
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<ul class="list-disc space-y-1 pl-6">
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<ul class="list-disc space-y-1 pl-6">
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<li>To create and operate your account (contract).</li>
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<li>To create and operate your account (contract).</li>
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<li>To deliver fuel price information and alerts you have configured (contract).</li>
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<li>To deliver fuel price information and the alerts you have configured (contract).</li>
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<li>To find fuel stations near you when you request it (consent).</li>
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<li>To process subscription payments via Stripe (contract).</li>
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<li>To process subscription payments via Stripe (contract).</li>
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<li>To keep our service secure and prevent abuse (legitimate interests).</li>
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<li>To keep our service secure and prevent abuse (legitimate interests).</li>
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<li>To understand which features are used and improve the product (legitimate interests).</li>
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<li>To understand which features are used and improve the product, using aggregated, non-identifying data (legitimate interests).</li>
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<li>To respond to your support enquiries (contract / legitimate interests).</li>
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<li>To respond to your support enquiries (contract / legitimate interests).</li>
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<li>To send marketing emails if you have opted in (consent).</li>
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<li>To send marketing emails if you have opted in (consent).</li>
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</ul>
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</ul>
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@@ -96,21 +130,22 @@
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<li>
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<li>
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<strong>Umami Analytics</strong> — we run our own self-hosted Umami instance to
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<strong>Umami Analytics</strong> — we run our own self-hosted Umami instance to
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collect aggregated, cookieless usage metrics (pages viewed, referrer, country, device
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collect aggregated, cookieless usage metrics (pages viewed, referrer, country, device
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type). No personal data is collected and no analytics data is shared with third
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type). It does not store data that identifies you as an individual, and no analytics
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parties.
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data is shared with third parties.
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</li>
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</li>
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<li><strong>Vonage</strong> — delivers WhatsApp and SMS alerts if you opt in to those channels. Your phone number is shared only to send messages you have requested.</li>
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<li><strong>Vonage</strong> — delivers WhatsApp and SMS alerts if you opt in to those channels. Your phone number is shared only to send messages you have requested. See <a class="text-accent underline" href="https://www.vonage.co.uk/legal/privacy-policy/" target="_blank" rel="noopener">Vonage's privacy policy</a>.</li>
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<li><strong>OneSignal</strong> — delivers web push notifications if you opt in to push alerts.</li>
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<li><strong>OneSignal</strong> — delivers web push notifications if you opt in to push alerts. See <a class="text-accent underline" href="https://onesignal.com/privacy_policy" target="_blank" rel="noopener">OneSignal's privacy policy</a>.</li>
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</ul>
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</ul>
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</section>
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</section>
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<section class="space-y-3">
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<section class="space-y-3">
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<h2 class="font-display text-2xl font-bold text-zinc-900">6. International transfers</h2>
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<h2 class="font-display text-2xl font-bold text-zinc-900">6. International transfers</h2>
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<p>
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<p>
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Some of our processors (notably Stripe) operate outside the UK and EEA, including in the
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Some of our processors — including Stripe, Vonage and OneSignal — operate
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United States. Where personal data is transferred internationally, we rely on appropriate
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outside the UK and EEA, including in the United States. Where personal data is transferred
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safeguards under UK GDPR: the UK International Data Transfer Addendum to the EU Standard
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internationally, we rely on appropriate safeguards under UK GDPR: the UK International Data
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Contractual Clauses, or an equivalent mechanism.
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Transfer Addendum to the EU Standard Contractual Clauses, the UK Extension to the EU-US
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Data Privacy Framework, or an equivalent mechanism, depending on the processor.
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</p>
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</p>
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</section>
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</section>
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@@ -118,6 +153,7 @@
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<h2 class="font-display text-2xl font-bold text-zinc-900">7. How long we keep data</h2>
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<h2 class="font-display text-2xl font-bold text-zinc-900">7. How long we keep data</h2>
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<ul class="list-disc space-y-1 pl-6">
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<ul class="list-disc space-y-1 pl-6">
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<li><strong>Active account data:</strong> for as long as your account is open, plus 12 months after closure.</li>
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<li><strong>Active account data:</strong> for as long as your account is open, plus 12 months after closure.</li>
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<li><strong>Saved location (registered users):</strong> while your account is active; deleted when you delete your account.</li>
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<li><strong>Payment records:</strong> 6 years, to meet HMRC requirements for self-employed traders.</li>
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<li><strong>Payment records:</strong> 6 years, to meet HMRC requirements for self-employed traders.</li>
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<li><strong>Marketing data:</strong> until you withdraw consent.</li>
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<li><strong>Marketing data:</strong> until you withdraw consent.</li>
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<li><strong>Logs and analytics:</strong> a maximum of 24 months.</li>
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<li><strong>Logs and analytics:</strong> a maximum of 24 months.</li>
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@@ -135,7 +171,7 @@
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<li><strong>Right to data portability</strong> — receive your data in a machine-readable format.</li>
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<li><strong>Right to data portability</strong> — receive your data in a machine-readable format.</li>
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<li><strong>Right to object</strong> — object to processing based on legitimate interests.</li>
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<li><strong>Right to object</strong> — object to processing based on legitimate interests.</li>
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<li><strong>Rights related to automated decision-making</strong> — we do <strong>not</strong> make solely automated decisions with legal or similarly significant effects on you.</li>
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<li><strong>Rights related to automated decision-making</strong> — we do <strong>not</strong> make solely automated decisions with legal or similarly significant effects on you.</li>
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<li><strong>Right to withdraw consent</strong> — where we rely on consent (e.g. marketing).</li>
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<li><strong>Right to withdraw consent</strong> — where we rely on consent (for example, device location or marketing).</li>
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</ul>
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</ul>
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<p>
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<p>
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To exercise any of these rights, email
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To exercise any of these rights, email
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@@ -147,8 +183,8 @@
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<section class="space-y-3">
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<section class="space-y-3">
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<h2 class="font-display text-2xl font-bold text-zinc-900">9. Cookies</h2>
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<h2 class="font-display text-2xl font-bold text-zinc-900">9. Cookies</h2>
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<p>
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<p>
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We use a small number of cookies to operate the service. Full details — including
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We use only a small number of essential cookies to operate the service, and self-hosted,
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categories and how to change your choices — are in our
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cookieless analytics. Full details are in our
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<a class="text-accent underline" href="{{ route('legal.cookies') }}">Cookie Policy</a>.
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<a class="text-accent underline" href="{{ route('legal.cookies') }}">Cookie Policy</a>.
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</p>
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</p>
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</section>
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</section>
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