Add legal policy pages and shared layout component
- Add Cookie Policy view documenting essential cookies (session, CSRF, remember_me, fa_location) and cookieless Umami analytics - Add Privacy Policy view covering UK GDPR compliance, data categories, lawful bases, processors, retention, and user rights - Add Refund & Cancellation Policy view explaining 14-day cooling-off period under Consumer Contracts Regulations 2013 and express-consent flow - Add Terms of Service view defining account rules, subscription billing, and governing law - Create shared legal layout component with FuelAlert header, footer with cross-links, and consistent typography - Add feature tests covering all four legal pages and their cross-links - All policies include placeholders for ICO registration number, email, and hosting/email providers pending production config
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Ovidiu U
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resources/views/legal/refund.blade.php
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resources/views/legal/refund.blade.php
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{{-- DRAFT: Generated {{ date('Y-m-d') }}. Review by UK-qualified solicitor recommended before launch. --}}
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<x-layouts.legal
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title="Refund & Cancellation Policy"
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heading="Refund & Cancellation Policy"
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lastUpdated="{{ now()->format('j F Y') }}"
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metaDescription="Your right to cancel a FuelAlert subscription, including the 14-day cooling-off period under UK law.">
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<section class="space-y-3">
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<h2 class="font-display text-2xl font-bold text-zinc-900">1. Your 14-day right to cancel</h2>
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<p>
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Under the <strong>Consumer Contracts (Information, Cancellation and Additional Charges)
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Regulations 2013</strong>, you have <strong>14 days</strong> from the date you subscribe
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to a paid plan to cancel without giving a reason. This is sometimes called the
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"cooling-off period".
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</p>
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<p>
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This 14-day right applies to <strong>new subscribers only</strong>. It does not apply to
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subsequent automatic renewals of an existing subscription.
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</p>
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</section>
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<section class="space-y-3 rounded-lg border-l-4 border-accent bg-white/70 p-6">
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<h2 class="font-display text-2xl font-bold text-zinc-900">2. Express consent to start the service immediately</h2>
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<p>
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When you subscribe, we ask you to choose whether the paid features should be available
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to you immediately. If you tick the consent box and start using paid features within the
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14-day window, you expressly acknowledge that:
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</p>
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<ul class="list-disc space-y-1 pl-6">
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<li>The service is being supplied to you straight away;</li>
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<li>
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<strong>You will lose your right to cancel under the Consumer Contracts Regulations
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2013 once the service has been fully supplied</strong> (i.e. once you have used the
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paid features during the cooling-off period).
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</li>
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</ul>
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<p>
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If you do <strong>not</strong> tick the express-consent box, your subscription is still
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created but paid features remain inactive until the cooling-off period ends, or until
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you change your mind and confirm consent.
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</p>
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<p>
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If you cancel within the 14-day window <strong>before</strong> using any paid features,
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you receive a <strong>full refund</strong>. If you cancel within the window after using
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some paid features, we may reduce the refund proportionally to reflect usage, as
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permitted by the Regulations.
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</p>
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</section>
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<section class="space-y-3">
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<h2 class="font-display text-2xl font-bold text-zinc-900">3. How to cancel</h2>
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<p>You can cancel a subscription in either of these ways:</p>
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<ul class="list-disc space-y-1 pl-6">
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<li>From your account: <strong>Settings → Subscription → Cancel</strong>.</li>
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<li>By emailing <a href="mailto:[PLACEHOLDER: hello@fuelalert.co.uk]" class="text-accent underline">[PLACEHOLDER: hello@fuelalert.co.uk]</a> from the address on your account.</li>
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</ul>
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<p>
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Unless you are exercising the 14-day right above, cancellation takes effect at the end
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of the current billing period. You keep access to paid features until that date.
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</p>
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</section>
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<section class="space-y-3">
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<h2 class="font-display text-2xl font-bold text-zinc-900">4. Refunds outside the 14-day period</h2>
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<p>
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Outside the 14-day cooling-off window, subscription fees are <strong>non-refundable</strong>
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for the remainder of the period you have paid for. You keep access to paid features
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until the end of that period; the subscription simply does not renew.
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</p>
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<p>
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We may issue discretionary refunds where there has been a service failure on our side or
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where required by law.
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</p>
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</section>
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<section class="space-y-3">
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<h2 class="font-display text-2xl font-bold text-zinc-900">5. Annual subscriptions</h2>
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<p>
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The 14-day cooling-off right applies to annual subscriptions in the same way as monthly
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subscriptions. After the 14 days, annual fees are non-refundable; we do not issue
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pro-rata refunds for unused months of an annual plan.
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</p>
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</section>
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<section class="space-y-3">
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<h2 class="font-display text-2xl font-bold text-zinc-900">6. Failed payments and involuntary cancellation</h2>
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<p>
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If a renewal payment fails, we and Stripe will retry the payment over a short period and
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email you. Paid features are suspended after the final unsuccessful retry. Your account
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itself is <strong>not deleted</strong>; you can resume by updating your payment method.
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</p>
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</section>
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<section class="space-y-3">
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<h2 class="font-display text-2xl font-bold text-zinc-900">7. How long refunds take</h2>
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<p>
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Approved refunds are issued to the original payment method via Stripe and typically
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arrive in your account within 5–10 business days, depending on your bank or card
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provider.
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</p>
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</section>
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<section class="space-y-3">
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<h2 class="font-display text-2xl font-bold text-zinc-900">8. Contact</h2>
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<p>
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For refund or cancellation queries, email
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<a href="mailto:[PLACEHOLDER: hello@fuelalert.co.uk]" class="text-accent underline">[PLACEHOLDER: hello@fuelalert.co.uk]</a>.
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</p>
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</section>
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</x-layouts.legal>
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