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1. Who we are

FuelAlert is a trading name of Ovidiu Ungureanu, a sole trader based in Peterborough, United Kingdom. For the purposes of UK data protection law, Ovidiu Ungureanu is the data controller for personal data collected through this service.

Ovidiu Ungureanu is registered with the UK Information Commissioner's Office (ICO) as a data controller. ICO registration reference: 00014395133.

If you have any questions about this policy or how we handle your personal data, contact us at hello@fuel-alert.co.uk.

2. What data we collect

Account data

Your email address, a hashed password, and the date you created your account.

Contact data for alerts

If you opt in to WhatsApp or SMS alerts, your mobile phone number. We collect it only to send the alerts you have requested, and only after you verify the number through a one-time passcode (OTP) sent to that number.

Location data

We use location only to show you fuel prices near you, and only when you ask us to. We never track your location in the background. Location reaches us in the following ways:

Search and query logs

When you search for stations or prices, we log the approximate search location, fuel type selected, result count, timestamp, a one-way hashed IP address, and basic device information (browser type, device type). We use these logs for abuse prevention, troubleshooting, and aggregate service statistics. We do not use them to build a profile of your individual behaviour. Logs are retained for a maximum of 24 months.

Payment data

Payment card details are collected and processed by Stripe, our payment processor. FuelAlert does not see, store, or otherwise have access to your card numbers. We retain only your Stripe customer ID and subscription metadata (plan, billing cycle, renewal date).

Push notification data

If you opt in to push notifications via OneSignal, we store your push subscription endpoint (a browser-specific URL), the encryption keys needed for secure message delivery, and your notification preferences. This data is retained until you unsubscribe, revoke browser permission, or your subscription becomes stale.

Usage data

Features you use and alerts you configure — used to deliver the service and improve it.

Technical data

IP address, browser type and version, device type, and operating system. IP address is collected alongside account actions and searches for security, abuse prevention, and fraud detection (lawful basis: legitimate interests, Art. 6(1)(f)). We do not use IP addresses to identify you as an individual in any other context.

Marketing preferences

Only collected if you opt in to marketing communications.

3. Lawful basis for processing

We process your personal data under the following bases of UK GDPR Article 6:

4. How we use your data

5. Automated recommendations

FuelAlert generates fill-up timing recommendations (for example, "fill up now" or "wait") using an algorithm that analyses local price trends, historical patterns, and market signals. These recommendations are informational only and are produced automatically without human review. They do not have legal or similarly significant effects on you, and we do not use them to make decisions that affect your rights or interests in any material way.

6. Who we share data with

We use the following processors to deliver the service. We do not sell your data to anyone.

7. International transfers

Some of our processors — including Stripe, Vonage and OneSignal — operate outside the UK and EEA, including in the United States. Where personal data is transferred internationally, we rely on appropriate safeguards under UK GDPR: the UK International Data Transfer Addendum to the EU Standard Contractual Clauses, the UK Extension to the EU-US Data Privacy Framework, or an equivalent mechanism, depending on the processor.

8. How long we keep data

9. Your rights under UK GDPR

You have the following rights in relation to your personal data:

To exercise any of these rights, email hello@fuel-alert.co.uk. We will respond within one month.

10. Cookies

We use only a small number of essential cookies to operate the service, and self-hosted, cookieless analytics. Full details are in our Cookie Policy.

11. Security

All traffic between your device and our service is encrypted with HTTPS. Passwords are stored as one-way hashes — we never see your plaintext password. Sensitive fields in our database are protected by access controls, and our infrastructure receives regular security updates. No system is ever 100% secure; if a breach occurs that affects you, we will notify you and the ICO as required by law.

12. Children

FuelAlert is not directed at children. We do not knowingly collect data from anyone under 16. If you believe a child has provided us with personal data, contact us and we will delete it.

13. Complaints

We hope you'll contact us first if you have a complaint, so we can try to put it right. You also have the right to lodge a complaint with the UK Information Commissioner's Office at any time.

ICO website: ico.org.uk · ICO helpline: 0303 123 1113.

14. Changes to this policy

We may update this policy from time to time. If we make material changes we will notify registered users by email. Non-material changes will be shown by an updated "Last updated" date at the top of this page.

15. Contact

For any privacy or data protection queries, email hello@fuel-alert.co.uk.

Data controller: Ovidiu Ungureanu trading as FuelAlert, Peterborough, United Kingdom. ICO registration reference: 00014395133.