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fuel-alert/resources/views/legal/terms.blade.php
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Update legal pages with ICO registration, query logging, push notifications, and automated recommendations disclosure
- Add ICO registration reference (00014395133) to privacy policy, terms of service, and refund policy
- Document search/query logging (hashed IP, location, fuel type, result count) with 24-month retention under legitimate interests
- Add push notification data section (OneSignal endpoints, encryption keys, preferences) to privacy policy
- Add new section on automated recommendations explaining fill-up timing algorithm is informational only without legal effects
- Clarify IP address collection context: security/abuse/fraud only, not individual profiling
- Update retention periods: security logs 12 months, query logs 24 months, push subscriptions until unsubscribe
- Expand data processor descriptions (OneSignal push data, Umami cookieless commitment)
- Add commercial use restrictions to terms: no scraping, mirroring, or republishing compiled data/rankings without permission
- Clarify downstream data aggregator role and upstream data feed limitations
- Add prohibition on using service while operating motor vehicle
- Remove annual billing references (monthly only)
- Add VAT status notice and downgrade-to-free-tier behavior on cancellation
- Add data controller contact details to privacy policy footer
2026-06-10 13:15:43 +01:00

248 lines
14 KiB
PHP

{{-- DRAFT: Generated {{ date('Y-m-d') }}. Review by UK-qualified solicitor recommended before launch. --}}
<x-layouts.legal
title="Terms of Service"
heading="Terms of Service"
lastUpdated="{{ now()->format('j F Y') }}"
metaDescription="The terms that govern your use of FuelAlert's subscription service.">
<section class="space-y-3">
<h2 class="font-display text-2xl font-bold text-zinc-900">1. About these terms</h2>
<p>
FuelAlert is a trading name of <strong>Ovidiu Ungureanu</strong>, a sole trader based in
Peterborough, United Kingdom ("we", "us", "our"). These terms form a legally binding
contract between you and Ovidiu Ungureanu trading as FuelAlert.
ICO registration reference: 00014395133.
</p>
<p>
By creating an account or using the service, you confirm that you have read, understood
and accepted these terms. If you do not accept them, please do not use the service.
</p>
<p>These terms are governed by the laws of England and Wales.</p>
</section>
<section class="space-y-3">
<h2 class="font-display text-2xl font-bold text-zinc-900">2. The service</h2>
<p>
FuelAlert provides UK fuel price comparison and fill-up timing recommendations. We act
as a downstream consumer of publicly available UK government fuel price data feeds
(including the UK Fuel Finder / Pump Watch transparency scheme) and surface that data
through a web app, alerts, and forecasts. We do not control the prices submitted by fuel
retailers to those upstream schemes and are not responsible for errors or delays in
that data.
</p>
<p>
We offer a free tier and one or more paid subscription plans. The current list of plans
and prices is available on our <a class="text-accent underline" href="/#pricing">pricing page</a>.
</p>
<p>
We may add, remove, or change features over time. Where changes materially reduce the
paid service, we will give you reasonable notice and, where appropriate, a way to cancel.
</p>
</section>
<section class="space-y-3">
<h2 class="font-display text-2xl font-bold text-zinc-900">3. Your account</h2>
<ul class="list-disc space-y-1 pl-6">
<li>You must be at least 18 years old and resident in the United Kingdom to create an account.</li>
<li>The information you provide must be accurate and kept up to date.</li>
<li>One account per person. You are responsible for keeping your login credentials secure.</li>
<li>You are responsible for activity that takes place under your account.</li>
<li>We may suspend or close accounts where these terms are seriously or repeatedly breached.</li>
</ul>
</section>
<section class="space-y-3">
<h2 class="font-display text-2xl font-bold text-zinc-900">4. Subscriptions, billing and payment</h2>
<p>
Paid plans are billed monthly in advance. The current price for each plan is shown on
the <a class="text-accent underline" href="/#pricing">pricing page</a> at the time you subscribe.
</p>
<p>
<strong>Auto-renewal.</strong> Subscriptions renew automatically at the end of each
billing period at the then-current price, unless you cancel before the renewal date. By
subscribing you authorise FuelAlert &mdash; through our payment processor Stripe &mdash;
to charge your nominated payment method at each renewal.
</p>
<p>
<strong>Failed payments.</strong> If a payment fails, we and Stripe will retry the
payment over the following days. We will email you when this happens. Persistent failure
will cause your paid features to be suspended; your account itself is not deleted.
</p>
<p>
<strong>Price changes.</strong> If we change the price of your plan, we will give you at
least 30 days' notice by email before the new price takes effect on your next renewal.
You may cancel before the change takes effect.
</p>
<p>
<strong>VAT.</strong> FuelAlert is currently below the UK VAT registration threshold and is
not VAT-registered, so no VAT is charged on your subscription. The price shown is the total
amount you pay. If our VAT status changes, we will update these terms and notify you before
any price change takes effect.
</p>
<p>
<strong>Downgrade on cancellation.</strong> When a paid subscription ends or is cancelled,
your account reverts to the free tier. Paid alert channels (WhatsApp, SMS) are deactivated,
but your alert settings are retained and will reactivate if you resubscribe.
</p>
</section>
<section class="space-y-3">
<h2 class="font-display text-2xl font-bold text-zinc-900">5. Cancellation and refunds</h2>
<p>
You can cancel your subscription at any time from your account settings. Cancellation
stops the next renewal; you keep access to paid features until the end of the current
billing period.
</p>
<p>
New subscribers have a <strong>14-day right to cancel</strong> under the Consumer
Contracts Regulations 2013. Important details &mdash; including the express-consent
mechanism that affects this right &mdash; are set out in our
<a class="text-accent underline" href="{{ route('legal.refund') }}">Refund &amp; Cancellation Policy</a>.
</p>
</section>
<section class="space-y-3">
<h2 class="font-display text-2xl font-bold text-zinc-900">6. Acceptable use</h2>
<p>You agree not to:</p>
<ul class="list-disc space-y-1 pl-6">
<li>Scrape, reverse-engineer, or bulk-extract data from the service without our written permission.</li>
<li>Mirror, republish, or systematically reproduce our compiled price data, station rankings, scoring outputs, or any other value-added data derived from the service.</li>
<li>Use the service or its outputs for commercial exploitation, resale, or competitor monitoring without our written consent.</li>
<li>Resell or redistribute fuel price data taken from FuelAlert.</li>
<li>Use the service for any unlawful purpose.</li>
<li>Attempt to circumvent or compromise our security measures.</li>
<li>Use automated tools to make queries beyond what a single human user would reasonably make.</li>
<li>Use the service while operating a motor vehicle. You must not interact with the service while a vehicle is in motion. Compliance with the Road Traffic Act 1988, the Highway Code, and all applicable road traffic laws is your sole responsibility.</li>
</ul>
</section>
<section class="space-y-3">
<h2 class="font-display text-2xl font-bold text-zinc-900">7. Accuracy of price data</h2>
<p>
Fuel prices shown on FuelAlert are sourced from official UK government data feeds
(including the Pump Watch / Fuel Finder transparency schemes) and refreshed
periodically. FuelAlert acts as a downstream consumer of those feeds and does not
control the data submitted by fuel retailers to the central aggregator. Stations can
change prices at any time, and there is usually a delay between a forecourt change
and the feed update.
</p>
<p>
We make reasonable efforts to display accurate prices but <strong>we cannot guarantee
that the price shown will match the price at the pump</strong> when you arrive.
<strong>Always confirm the price at the pump before fuelling.</strong>
</p>
<p>
We are not liable for any loss arising from inaccurate, delayed, or missing price data,
including the cost of a wasted journey or any difference between the price shown and the
price charged.
</p>
</section>
<section class="space-y-3">
<h2 class="font-display text-2xl font-bold text-zinc-900">8. Forecasts and recommendations</h2>
<p>
FuelAlert may show forecasts and recommendations (e.g. "fill up now" or "wait"). These
are generated algorithmically based on local price trends, historical patterns, and
market signals. They are <strong>informational only</strong>, are not financial advice,
and should not be relied upon as a guarantee of future prices. Past trends do not
guarantee future prices. We do not warrant the accuracy of any forecast or recommendation.
</p>
</section>
<section class="space-y-3">
<h2 class="font-display text-2xl font-bold text-zinc-900">9. Intellectual property</h2>
<p>
The FuelAlert name, logo, software, scoring algorithms, and original content are owned
by Ovidiu Ungureanu. You receive a limited, non-exclusive, revocable licence to use the
service for personal, non-commercial purposes.
</p>
<p>
Underlying fuel price data is owned by the respective fuel retailers and published under
UK government open data schemes. Postcode and geographic data is sourced from the ONS
Postcode Directory, &copy; Crown Copyright, used under the Open Government Licence v3.0.
</p>
</section>
<section class="space-y-3">
<h2 class="font-display text-2xl font-bold text-zinc-900">10. Third-party services</h2>
<p>
We use <strong>Stripe</strong> to process payments. Your use of Stripe is also subject
to Stripe's own terms and privacy policy. We may use other third-party processors to
run the service; these are named in our
<a class="text-accent underline" href="{{ route('legal.privacy') }}">Privacy Policy</a>.
</p>
</section>
<section class="space-y-3">
<h2 class="font-display text-2xl font-bold text-zinc-900">11. Limitation of liability</h2>
<p>
Nothing in these terms excludes or limits our liability for death or personal injury
caused by our negligence, fraud or fraudulent misrepresentation, or any other liability
that cannot be excluded under UK consumer law. Your statutory rights as a consumer are
not affected.
</p>
<p>Subject to the paragraph above:</p>
<ul class="list-disc space-y-1 pl-6">
<li>We exclude liability for indirect, consequential, or business losses.</li>
<li>
For paying subscribers, our total liability to you in any 12-month period is capped
at the total amount you paid in subscription fees during that period.
</li>
<li>
We do not accept liability for issues caused by third-party services we rely on,
including but not limited to outages or errors at our payment processor, hosting
provider, or upstream data sources.
</li>
<li>
We are not responsible for the accuracy, completeness, or timeliness of data
submitted by fuel retailers to the UK Fuel Finder scheme or any other upstream
source we consume as a downstream aggregator.
</li>
</ul>
</section>
<section class="space-y-3">
<h2 class="font-display text-2xl font-bold text-zinc-900">12. Termination</h2>
<p>
You may stop using the service and close your account at any time. We may terminate or
suspend access for serious breach of these terms, with reasonable notice where the
breach is capable of being put right.
</p>
<p>
Sections that by their nature should survive termination (including sections 7 to 11)
will continue to apply after your account is closed.
</p>
</section>
<section class="space-y-3">
<h2 class="font-display text-2xl font-bold text-zinc-900">13. Changes to these terms</h2>
<p>
We may update these terms. Material changes will be notified to registered users by
email at least 14 days before they take effect. Continued use of the service after the
change date means you accept the new terms.
</p>
</section>
<section class="space-y-3">
<h2 class="font-display text-2xl font-bold text-zinc-900">14. Disputes</h2>
<p>
Please contact us first if you have a complaint &mdash; we will try to resolve it
directly. These terms are governed by the laws of England and Wales, and the courts of
England and Wales have non-exclusive jurisdiction over any dispute. If you live
elsewhere in the United Kingdom, you keep the right to bring proceedings in the courts
of your country of residence.
</p>
</section>
<section class="space-y-3">
<h2 class="font-display text-2xl font-bold text-zinc-900">15. Contact</h2>
<p>
For questions about these terms, email
<a href="mailto:hello@fuel-alert.co.uk" class="text-accent underline">hello@fuel-alert.co.uk</a>.
</p>
<p class="text-sm text-zinc-600">
Ovidiu Ungureanu trading as FuelAlert, Peterborough, United Kingdom.
ICO registration reference: 00014395133.
</p>
</section>
</x-layouts.legal>